Delete your account

Last updated: 24 September 2026

You can delete your AnatomyMatch 3D account and the data attached to it at any time. You do not need the app installed to ask.

In the app

Open Me → Settings → Delete account. You will be asked to type DELETE to confirm, and the account is removed immediately. There is no waiting period and no way to undo it.

By email

If you cannot reach the app, email support@anatomymatch3d.com from the address your account uses, with "delete my account" as the subject. Sending from that address is how we confirm the request is yours — if you cannot, tell us and we will verify another way rather than act on an unverified request.

What gets deleted

Your account: email address, display name, course and exam date.
Your study data: reviews, grades, quiz results, taps, decks, streaks, badges and your weak-areas history.
Your social data: study buddies, challenges and referrals you sent.
Your support conversations and any problem reports you filed.
Sign-in and activity records tied to you, including stored IP addresses.

What does not get deleted, and why

Daily usage totals. We keep counts of how many reviews and quizzes happened each day. These contain no user IDs, no IP addresses and nothing that points at a person — they are how we tell whether the app is working at all. Nothing in them can be traced back to you.
Records the law requires us to keep. Purchase and tax records are retained for as long as we are legally required to keep them.

Your subscription is separate

Deleting your account does not cancel your subscription. Subscriptions are held by Apple or Google, not by us, and we cannot cancel one on your behalf. Cancel it in your App Store or Play Store account settings before deleting your account, or you will keep being billed for an account that no longer exists.

How long it takes

We act on deletion requests within 30 days, and usually within a few days. We will email you to confirm when it is done. Deletion is permanent — your progress cannot be restored afterwards, so export anything you want to keep first.

If you only want some of it gone

You do not have to delete everything. Reminders can be turned off in Settings, and you can ask us to correct anything wrong in your profile. Email support@anatomymatch3d.com and say what you want.